Website Old Woolies

Local discount store

The main duty of this role is to work as part of the sales team, leading by example to provide
excellent customer service.

Selling & Customer Service
To provide excellent standards of selling & customer service by:
– Maintaining and providing comprehensive product information to customers.
– Understanding and demonstrating customer care and high levels of customer service
– Displaying good listening skills to identify customer needs
– Confidently making and closing sales
– Looking for link selling opportunities which will increase spend
– Understanding the importance of best selling lines and feature hotspots

Maintain high standards of merchandising and housekeeping by ensuring that goods are
attractively displayed and correctly priced in line with ticketing guidelines.

– To work as part of the sales team to achieve personal and department/store objectives
– Carrying out additional duties, appropriate to grade, as and when required
– Supporting and helping colleagues with their work and getting behind company initiatives as
and when they arise
– Showing a genuine want to help the team achieve its objectives
– Using initiative at all times
– Having the ability and willingness to acquire job related skills and knowledge through self
development and by learning from others
– Demonstrating flexibility in order to meet store needs and special events eg. Sale, peak
trading periods, floor moves

Tagged as: #retail #shop #parttime #fulltime #glasgow